Call about that broken knob...

...and you might just get more than a replacement.

Today I called a slow cooker manufacturer about a broken knob/dial button (to adjust Off, Low, High). I told them my problem and wondered if they could send me a new one to replace it. I was also hoping it would be free, but I didn't say that. I figured if there was a cost, it couldn't be too much anyway.

Turns out my model was recalled for defective handles (apparently they can crack). Although my handles are in fine shape now, the woman I talked to said that they will replace my entire electrical base unit (minus crock) for free. I just need to send them the (cut off) electrical plug, along with my contact info and model number and decription of the base unit.

So I'll add an update later about what comes in the mail. I'm kind of excited to know that while I was looking for just a button, I'll get another base unit for my slow cooker.

So my tip is: call about small broken things on your appliances and small appliances and you might be pleasantly surprised to get more than you bargained for. Oh, and it doesn't hurt to find out if there are recalls on your most used items.

For more kitchen tips, please visit Tammy's Recipes.